Gambling is entertainment — and at we998 we want it to stay that way. This page explains our commitment to responsible play, the tools available to every player, the warning signs to watch for, and where to find support if gambling stops being fun.
Adults only, or the higher minimum required by the operator/license jurisdiction. Participation may be restricted or prohibited under local Pakistani law.
At we998, responsible gambling is not a policy document that sits forgotten on a back page — it is woven into the platform's architecture and into every decision we make. We believe that Pakistani players, whether they are following a PSL match from Lahore or placing a late-night casino session from Karachi, deserve a platform that genuinely cares about the impact of gambling on their lives.
The we998 platform has been built with responsible gambling tools available to every registered player from the moment an account is opened. These tools are free to use, accessible at any time through your account settings or via our 24/7 support team, and are never hidden behind a help desk queue. Self-exclusion requests are actioned promptly — not after a cooling-off period designed to keep you playing.
We also recognise the specific context of gambling in Pakistan. The Prevention of Gambling Act, 1977 and related provincial regulations mean that players must exercise their own judgment about whether participation is lawful in their specific location and circumstances. we998 does not claim government authorisation in Pakistan, and we strongly encourage users to understand their own legal position. This page does not constitute legal advice.
Responsible gambling means different things to different people. For some, it means setting a monthly budget and sticking to it. For others, it means taking a break from the platform during a stressful period in life. For a smaller number, it means stepping away entirely with the help of our self-exclusion tools. we998 supports all of these approaches equally and without judgment.
Access these tools directly from your Account Settings or contact support 24/7:
Every tool listed below is available to all registered we998 players at no cost. They can be set, adjusted or activated at any time — no justification required.
Set a maximum amount you are willing to deposit over a daily, weekly or monthly period. Once the limit is reached, further deposits are blocked for that period. Increases take effect only after a cooling-off delay; decreases take effect immediately.
Set a ceiling on how much you are prepared to lose within a defined timeframe. When your net losses reach your chosen limit for that period, your account is automatically restricted from further wagering until the period resets.
Configure alerts to notify you when a gaming session has reached a duration you have set. Time passes quickly during live betting on a PSL match or a late-night casino session — reminders help you stay aware of how long you have been playing.
Take a temporary break from the platform for a set period — typically 24 hours, 7 days or 30 days. During a cooling-off period, your account remains accessible for reviewing history and withdrawing funds, but all wagering is suspended.
Request a formal self-exclusion for a defined minimum period (typically 6 months, 1 year or permanently). During exclusion, your account is closed, marketing communications are suppressed, and you will not be permitted to open a new account. Contact support to activate.
Enable periodic on-screen notifications that display how long your current session has been running and your net result for that session. These prompts are designed to cut through the immersive nature of live betting and live casino play.
The we998 platform is available exclusively to individuals who are at least 18 years of age, or the higher minimum age required by the operator's license jurisdiction. This is a firm and non-negotiable requirement — not a guideline.
we998 enforces age verification through its KYC process. All players are required to provide government-issued identification confirming their age before they can deposit funds or withdraw winnings. Where we998 has reasonable grounds to suspect that a player may not meet the minimum age requirement, the account will be suspended and verification requested immediately.
Being aged 18 or over does not by itself make online gambling lawful in Pakistan. Players must independently determine whether their participation complies with the Prevention of Gambling Act, 1977 and any applicable provincial legislation. we998 makes no representation about the legal status of online gambling for any specific user in any specific location within Pakistan.
Requesting self-exclusion on we998 is a straightforward process. Here is what to expect:
You can initiate self-exclusion either through Account Settings > Responsible Gambling, or by contacting our live chat support team directly. No reason needs to be given.
Select from available exclusion periods: 6 months, 1 year, 2 years or permanent exclusion. We recommend erring on the longer side — exclusion periods can be reviewed but cannot be shortened once active.
Your identity will be confirmed to ensure the exclusion is applied to the correct account. This step protects against accidental exclusion and ensures the record is accurate.
Once confirmed, your account is closed to wagering immediately. Marketing communications are stopped. Any real-money balance can be withdrawn subject to standard KYC requirements.
When a time-limited exclusion period expires, we998 will not automatically reactivate your account. You must actively contact us and confirm your wish to return, and a reflection period applies before access is restored.
Problem gambling often develops gradually. These are signs that gambling may be becoming harmful — for yourself or someone you know.
If you or someone you know needs help with problem gambling, the following types of organisations and resources provide support. This list is provided for general information only — availability and contact details should be independently verified.
Pakistan has several mental health helpline services operated by NGOs and hospitals. These helplines provide confidential support for individuals experiencing mental distress, including gambling-related anxiety and financial stress. Your local district health authority may be able to refer you to the nearest service.
Licensed clinical psychologists and counsellors in major Pakistani cities — including Karachi, Lahore, Islamabad and Rawalpindi — offer one-to-one support for compulsive behaviour including problem gambling. Many offer online video consultations for patients in Faisalabad, Multan, Peshawar and other cities.
Mutual support groups for compulsive gambling operate in a number of countries and some have online communities accessible from Pakistan. Connecting with others who have experienced the same challenges can be a powerful complement to professional support.
If gambling has caused financial difficulty, a financial adviser or consumer debt counsellor can help you understand your options. Several Pakistani NGOs provide free financial literacy and debt-counselling services to individuals facing financial hardship.
Problem gambling affects not just the individual but also family members. Support resources are available for families dealing with a loved one's gambling behaviour, including guidance on how to approach conversations without escalating conflict.
Our support team is available 24 hours a day, 7 days a week. While we are not a counselling service, we can immediately activate any responsible gambling tool on your account — including permanent self-exclusion — and point you toward appropriate support resources.
Responsible gambling tools are built into every we998 account. If you want to set a limit, take a break or ask a question about your account, our support team is here around the clock. For everything else, visit the homepage or check our FAQ.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may restrict gambling. This page does not constitute legal or clinical advice. If you are in distress, please contact emergency services or a trusted person in your life.